OUR STORES | TEL 37073558 / 91416163

Vintage
Region
Size
Wine Type

FAQ

Where do you source your wines?

・Over 90% of our wine is sourced from an array of historical negociant in France.  

 

How do I know the wine that I purchase from you is from a reliable provenance?

・Wine reliability is of paramount importance to customers and we are fully aware of this.  Every bottle of wine that we purchase, we investigate it full details such as wine cork, label, case etc.

 

Which countries does grape deliver too?

・At present, The Grape Limited offers delivery service to customers in Hong Kong, mainland China and overseas.  For details, please contract our sales team via info@grape.com


Is there a minimum spend/ quantity for orders?

・No


What is the minimum order for free delivery?

・The minimum order is $10,000 or above.

 

If my order is less than $10,000, how much do you charge?

・We will charge $150 for the delivery.

 

What is pre-arrival stocks?

・It refers to stocks which are being shipped or to be shipped soon.


How long does shipping take?
・Upon confirmation of payment, delivery service will be arranged accordingly.

 

Can I return goods after delivery?

・We strongly advise customers to check their goods when they are delivered as wines are not subject to return once delivery note is signed.